FAQ

Which product should I choose?

Choose the mask for a facial routine and the flexible belt for targeted body areas. Review the individual product page and supplied instructions before purchasing.

How often should I use my device?

Follow the device-specific instructions supplied with your product. Do not exceed the stated session guidance.

Can everyone use a light-care device?

Suitability depends on the individual and the device. If you have a medical condition, take photosensitising medication, are pregnant or are unsure, consult a qualified healthcare professional before use.

How should I care for the device?

Disconnect the device before cleaning and follow the care instructions supplied with the product. Do not immerse electrical components in water.

Where can I find shipping and returns information?

Confirmed shipping and returns terms will be published before launch. Contact us if you need help with an existing order.

How can I contact LIGHT WELLNESS?

Use the Contact page and include your order number when asking about an existing purchase.